Welcome to Heong Arena. These Terms and Conditions ("Terms") govern your use of the Heong Arena website, tournaments, events, registration services, and related features.
By creating an account or using Heong Arena, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use the platform.
You must meet the minimum legal age and eligibility requirements applicable to the services you use.
Users who are not legally permitted to participate in paid tournaments or payment-related services must not use those features.
You are responsible for providing accurate and genuine information when creating your account.
You must not:
You are responsible for activity conducted through your account.
Heong Arena may offer tournaments that require an entry fee.
Before registering for a tournament, users are responsible for reviewing details such as title, ID, fees, rules, and registration requirements.
A tournament registration is considered successful only after the required payment has been successfully completed and verified.
Paid tournament registrations may be processed through supported third-party payment providers. The applicable entry fee will be displayed before payment.
A payment attempt does not automatically guarantee successful registration. Registration may remain unsuccessful due to payment failures, capacity limits, restrictions, or technical issues.
All participants must follow the rules provided for each tournament.
Participants must not:
Violations may result in disqualification, registration cancellation, suspension, or account bans.
Heong Arena may suspend, restrict, or permanently ban an account if there is reasonable evidence of fraud, cheating, abuse, unauthorized activity, rule violations, or platform damage.
Heong Arena may modify, postpone, cancel, or change tournaments due to technical issues, participation, security, or circumstances beyond control. Affected users will be informed where applicable. Refunds will follow our Refund Policy.
Heong Arena may display third-party content or links. Third parties operate independently, and we are not responsible for their content, security, or policies.
Users must not commit fraud, attempt unauthorized access, disrupt systems, upload malicious content, abuse APIs, or violate laws while using Heong Arena.
The Heong Arena name, branding, interface, and original content are protected by intellectual property laws and cannot be commercially exploited without permission.
While we strive for reliability, uninterrupted access is not guaranteed due to maintenance, technical failures, network outages, or circumstances beyond our control.
Users are responsible for maintaining accurate account information, protecting credentials, abiding by tournament rules, and following applicable laws.
To the extent permitted by law, Heong Arena is not liable for losses resulting from events beyond our control, third-party outages, or user negligence.
Eligible refunds are handled according to the Heong Arena Refund Policy, which users should review before registering.
Your use of the platform is governed by our Privacy Policy, detailing how your data is collected, used, and protected.
We may update these Terms periodically. Published changes become effective immediately, and continued platform use signifies acceptance.
For questions regarding these Terms and Conditions, reach out to us:
Email: heongbuisnesspvt.ltd@gmail.com
Platform: Heong Arena Esports & Tournament Platform